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 So what exactly is employee engagement? In the past, the idea that "our people are our most important asset" has been labelled the biggest commercial untruth since "the cheque is in the post". Today, however, there is clear evidence that business leaders are not simply saying this – they are actually beginning to mean it too. Why the change of heart? Because the body of evidence that employee engagement is a key driver of organisational performance grows almost daily. But with recent research highlighting the fact that employee disengagement is a global epidemic, organisations still clearly have much work to do to ensure that their workforce can be properly inspired and motivated. USEFUL LINKS |
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Essential ReadingA road map for employee engagement
Now that we have identified the key drivers of employee engagement, how can we start to create – and implement - a road map for achieving outstanding organisational performance?
Attitude and engagement creates turbulence in corporate America
Corporate America is not aligned with the needs and requirements of its increasingly diverse workforce and radical changes in attitudes mean that a growing number of young Americans are dissatisfied, disengaged and unproductive.
A is for Apathy
A quick search on Amazon reveals not one single business book or pamphlet about overcoming apathy. And yet anyone who been a manager for more than a week must surely recognise that proving that effort is worthwhile is the real essence of leadership.
Employee disengagement a global epidemic
At a time when companies are relying on their workforces to achieve growth, a major new survey has found that only one in seven employees worldwide are fully engaged with their jobs and willing to go the extra mile for their companies.
Employee engagement: What exactly is it?
The notion of employee engagement is causing a big buzz in management circles at the moment. It's a topic that employers and employees alike think they understand, yet often can't articulate very easily. So what exactly is it?
Employee engagement: the what, why and how
Employee engagement is the new Holy Grail for organisations worldwide. But what exactly does it mean? Why is it so important? And if you haven't got enough of it, how can you get some more?
The keys to employee engagement
Keeping your employees engaged really isn't rocket science - it's just a metter of listening, learning and leading by example.
Managers critical to employee engagement
Managers' behaviour has a huge impact on the work climate and is a critical component in employee engagement and motivation. Yet too many reward programmes simply focus on money and ignore this human factor.
Engage me or enrage me
More managers and leaders ask me "how to engage" and, "how to innovate" than any other question. As well they might, given that so many of us have to disengage just to survive their endless ill-conceived meetings, badly-laid plans, and the waste, day by day, minute by minute, of our lives.
Latest on Employee EngagementMeetings and emails take the happiness out of workIt's official. Endless meetings and the constant deluge of emails really do drain most of us of the will to live, let alone work effectively.
Is your work an obligation or an opportunity?People tend to see work either as an obligation, overbearing, or an opportunity. And if you want to take the opportunity to rise above the mundane and "make a difference", try thinking like an entrepreneur.
Bitter workers feel ignored and overlookedThe modern workplace is a hot-bed of simmering resentment, with workers feeling ignored and overlooked and preferring to communicate by email rather than actually speaking to each other.
Americans bitter as the dream turns sourHalf of US workers believe that the American dream of a nice home, financial security for you and your family and hope for the future is now unattainable.
Are you dead on the job?Here's a challenge for you. Find someone doing something good today and tell them what a good job they're doing. Because praise is the thing that motivates us the most, even though it takes so little time and costs nothing.
Avenues for employee complaints seem to be closedA prime reason for employee unhappiness is that companies do not adhere to a set of standards. Some are too forgiving of employee misconduct, while others are managed by people who themselves overstep boundaries and could care less about rules.
What makes managers tickInteresting and challenging work is what drives most managers to go the extra mile, not performance-related pay, cash bonuses or a stake in the business.
Passion and purpose at workThere's much discussion these days about passion and purpose in the workplace – and also much confusion. The important thing is the end towards which passion is directed. Because passion isn't always a good thing and it needs purpose to complete the equation.
Engagement crisis could tip UK into recessionWith the outlook increasingly uncertain, the UK's appalling record on employee engagement could be just the catalyst that tips it into an even deeper economic malaise.
The kids are all rightThe Generation Y of up-and-coming workers are all too readily dismissed as spoilt, demanding slackers. But, as a survey suggests they are in fact just as hard working and hungry to succeed as their parents, is it just generational sour grapes?
Thank you costs nothing, but is worth a fortuneOpen and honest communication is far more valuable than cash when it comes to keeping staff happy.
Four out of 10 managers sap the will to workFewer than a quarter of managers mange to create a high-performance culture in their organisation – and four out of 10 actually act as a demotivating influence on their staff.
U.S. workers are more loyal, but only when they're oldWorkers in Europe and Asia may have itchier feet than their counterparts in the U.S, but American employers still have plenty to worry about.
Lions led by donkeysManagers may weep at office politics, despair at the latest initiative from on high and worry about poor performers. But half have also experienced moments of real clarity about their role and how they are meant to lead.
Employee engagement has a ring to itWhen I think of engagement I think of a smiling couple, shiny rings and promises of a bright future together while everyone smiles and thinks "I'll give it three years". Come to think of it, that's not that different from hiring employees.
Getting to the heart of the disengagement gapAs another survey confirms that over a third of the workforce is disengaged, perhaps it's time to look a bit more closely at exactly what this means and what employers can do about it.
Why loyalty paysLoyalty is something that seems to have been lost in many modern organisations. Corporate decision-makers seem to think that paying people more will gain their loyalty. It does not. All it gains is their compliance.
The many faces of employee engagementFor Britons and Americans it is all about respect. For Indians and French it is the type of work they are doing. For the Japanese, it is pay. Employee engagement takes many different forms around the world.
Can we stop the rot?Complacent senior management is tearing TJ's company apart, causing an epidemic of demotivation among staff who genuinely want to contribute. Is there any hope, or is their cause hopeless?
British bosses are bullying bureaucratsIt's little wonder so many British workers are sulky, unproductive and unmotivated when they're pedominantly managed by authoritarian, unimaginative bureaucrats
Clarity the key to employee engagementCommitted and engaged employees will generally have a clear line of sight of where their company is going, something that can only come from good management.
Work-life grumbles are a sign of deeper management failingsGrumbles about a lack of work-life balance are often a sign that staff are unhappy about other areas of their job and how they are being managed.
Good communication boosts the bottom lineEmployers who go out of their way to help their managers communicate better make more money for their shareholders and have a more committed, engaged workforce.
Workers prefer tough loveWant a bit of respect from your team and fellow managers? Then you need to stop being all friendly and approachable and get out there and knock a few heads together.
In praise of praiseMany organisations are quick to act when things go wrong. But what about when things go well? Given the importance to staff of praise and recognition, why is customer praise not handled with the same energy as customer complaints?
Even high-flyers need a bit of supportEven organisations that acknowledge the vital role staff play in achieving success are failing to give them sufficient help and support to deliver to their full potential.
Trust the boss? No chanceWith eight out of 10 workers complaining they feel let down by their boss, it's perhaps no wonder that so many managers complain it's lonely at the top.
Managers fail to find out why staff leaveEmployers complain about not being able to hang on to top-performers, yet most don't make any effort to understand why staff join or leave.
The disengagement gapMost workers believe their senior managers are largely a waste of space, doing little to motivate them and failing to help them contribute to the success of their organisations.
Third of workers don't rate their bossMore than a third of U.S. workers don't rate their boss as a leader, with a similar number believing they are not even qualified to do their job.
Earlier Stories on Employee Engagement . . .
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