The Working Week 40

In this week's podcast Wayne speaks to Jonathan Austin of Workplace Engagement Specialists, Best Companies, about how organisations can measure and improve their levels of workplace engagement.

To help companies do just that, Best Companies (who also compile the Sunday Times "Best Companies to Work For" list) launched its own accreditation scheme in 2006.

The accreditation acknowledges excellence in the workplace and focuses on workplace engagement as an integral component of an organisation's success, growth, and the bottom line.

Wayne gets the low-down from Jonathan on what organisations need to be thinking about if they are series about how they retain and motivate their people The Accreditation developed by Best Companies is based on a star rating system where one star is first class, two stars are outstanding, and three stars are extraordinary. Organisational successes have been defined using data from the 2008 Best Companies to Work For survey which involved surveying over 140,000 employees from 558 companies.

The Best Companies survey is designed to measure employee engagement and uses 66 questions to gain a comprehensive view of employee engagement across eight factors. Every company that goes for Best Companies Accreditation is given a Best Companies Index score (BCI).

This score (on a scale of 1 to 1000) is defined from employees' responses to the sixteen key questions within the Best Companies survey. 'Star Status' is determined by the 'BCI' score and the specific cut-off points for One, Two, and Three Star Accreditation remain constant year on year.

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