The Working Week 37

Attracting and retaining good people is a perennial headache for employers, consuming time and resources as well as a considerable amount of emotional energy – particularly if a favoured candidate decides to reject your overtures and go elsewhere.

On the Working Week this week, Wayne talks to Paolo Moscuzza, an occupational psychologist and a Principal Consultant with the Business Psychology practice of UK-based ER Consultants, about the practical steps that organisations and recruiters can take to ensure that candidates chose them rather than someone else.

Among the things that employers often get wrong, Moscuzza says, are dragging the recruitment process out far too long – then wondering why a candidate has gone elsewhere – and burning their bridges by treating candidates as if they are doing them a huge favour by considering them at all.

And that's before we even get onto the issue of retention – by which we mean rather more than sending your staff on the occasional training course in the name of "professional development".

So if you feel your recruitment process is less effective than it might be and you retention stats could do with a boost, take 10 minutes out of your working week to listen to ours.

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